In this blogpost, I do not wish to get into the nitty gritty of my medical issues or any actual treatment I have received, I just want to praise the professional people I have encountered along the way.
At a rough guess, I would say that I have had interactions with around fifty people. These include receptionists, nurses, pharmacists, nursing auxiliaries, doctors and three consultants.
I happy to report that every one of those people has dealt with me in a kind and respectful manner. Each one of them has shown professional expertise, patience and commitment within the bounds of their particular roles. Communication has been good, appointments have happened punctually and there have been warm smiles and a few jokes along the way.
To tell you the truth, it has been both amazing and uplifting. I have not got a bad word to say about any of the people who have dealt with me.
Of course, my wife Shirley worked in the NHS for 45 years and my best friend, Tony was also an NHS professional for a long time. I know lots of other people who are or were NHS workers. However, to see the NHS from the point of view of a "customer" is a very different matter.
All British people know that nowadays the NHS is under great pressure in terms of funding and staffing and only yesterday fellow blogger John Gray reported on the very long wait he had endured in his local general hospital. However, in spite of that difficult context, I must say that the people who have dealt with me these past few months have all been brilliant and I bow my head in heartfelt honour of them.
from Yorkshire Pudding https://ift.tt/7lvZKmt
